Records Management in Sacramento

Is records retention the Achilles’ heel of your business?

You’re not alone.  Many companies struggle to keep up with their paper documents and files.  It’s a necessary task that requires constant attention and oversight.  A single lost file can have a lasting impact on your business.

Keeping a handle on your records inventory is a full-time job, and with a limited amount of internal resources, making headway is virtually impossible—especially when new documents are created on a daily basis.  You shouldn’t have to sacrifice productivity while maintaining control of your business records.

We provide you with the records management support you need

Pacific Records is Sacramentos’s trusted and reliable records management authority.  We help your company by eliminating the costly overhead and administrative expenses associated with attempting to store and manage your business documents in-house.  In addition to reducing privacy breach risks, our records management solution provides you with a more efficient and cost-effective method for organizing and utilizing your retention inventory.  It allows you to account for your files at all times, find the information you need and meet HIPAA, FACTA, SOX and GLB regulatory guidelines.

Secure and reliable offsite records storage

It’s both expensive and risky to store and manage your records onsite.  Office space currently used to store files is better used for revenue-generating business functions.  Not to mention that if a disaster hits your primary business location, your documents could be destroyed.

Our offsite document storage center is designed and configured for the long-term protection, preservation and management of your business records.  We operate a National Fire Protection Association (NFPA)-standard facility equipped with state-of-the-art technology which includes:

  • fire detection and suppression systems
  • intrusion protection
  • controlled and regulated access
  • digital surveillance
  • motion sensors

Our records center is staffed by screened and continuously trained professionals committed to ensuring comprehensive privacy protection for your record retention inventory.  We maintain a strict chain of custody during all of our transfer, delivery and transportation activities.

Professional retention inventory tracking

Your documents should be organized and tracked in a way that supports audit capabilities, customer service processes, and disaster recovery procedures.  Our records management solution provides your business with improved retention inventory oversight.  Each record carton transferred to our records center is barcoded with a wireless scanner and added to our inventory management database, thus facilitating comprehensive tracking and expedient retrieval and delivery of your retention files.

As a Pacific Records client you have access to a secure, user-friendly web portal that allows authorized users within your practice to manage your offsite inventory online from any remote location with the following capabilities:

  • enhanced search functions
  • retention period monitoring
  • inventory
  • final disposition and destruction scheduling

Access security levels can be customized to each end user within your organization for enhanced audit trail capabilities for your retention inventory.

Continuous access to your records inventory

Your record retention inventory is available to you 24/7/365.  When you need a file, simply login with your username and password and we’ll deliver your records directly to your Sacramento office in a secure, alarmed vehicle.  An electronically-generated receipt is emailed to each recipient confirming delivery.  Our service options including:

  • next-day
  • same-day
  • rush two-hour delivery
  • emergency off-hours retrieval

To find out more about how our records management service can benefit your Sacramento business, please contact us by phone or fill in the form on this page.

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